Description
Map how customers find, buy and stay with you: journey stages, touchpoints, customer feelings, pain points and the improvements you will make.
- Journey stages process slide
- Touchpoints by stage table
- Pain points vs opportunities
- Improvement plan timeline
Instant download (.pptx, 7 slides, 16:9). Works in PowerPoint 2013+, PowerPoint for the web, Google Slides and Keynote. Built on theme colours and fonts, so you can restyle the whole deck in one click. Charts are native and editable; replace any picture with Change Picture.
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