Description
Find customers who have stopped buying, record why they left, plan a win-back offer and track who comes back and the revenue recovered.
- Automatic summary: Customers listed, Lapsed now, Won back, Revenue recovered
- Calculated for you: Days since last order, Status
- Drop-down menus for quick, consistent entry
- Colour-coded status and progress highlights
- Built-in chart that updates as you type
- Example rows and a step-by-step "How to Use" sheet
Instant download (.xlsx). Works in Excel 2010+, Excel online, Google Sheets, Numbers and LibreOffice. Works with any currency.
Payment & Security
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